The right of withdrawal does not apply to products that are manufactured according to consumer instructions and are clearly personal in nature (custom work). For other non-custom-made products, the following applies: Returns You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically acquires possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g., in writing, by post, fax, or email). You can use the model withdrawal form (PDF at the bottom of the page) for this purpose, but you are not obliged to do so. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of withdrawal If you withdraw from the contract, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different delivery method than the cheapest standard delivery offered by us) without undue delay and in any case no later than 14 days after we have been informed of your decision to withdraw from the contract. If you only return part of your order, the delivery costs will not be refunded. We will refund you using the same payment method you used for the original transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees for such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay, and in any event no later than 14 days after the day on which you informed us of your decision to withdraw from the contract. You are on time if you return the goods before the 14-day period has expired. The return address is: Printjelint B.V. Jarmuiden 71 1046 AE Amsterdam The direct costs of returning the goods will be borne by you. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.